1. Home
  2. Cancellation and Refund

Cancellation and Refund Policy

We understand that travel plans can change, and we aim to provide you with clear and fair cancellation and refund terms and conditions. Please carefully read and understand our cancellation and refund policy before making any bookings on our platform. The following are the Cancellation and Refund Policies of Hydra Travels:

Booking Cancellation

Cancellation Fees

Cancellation Period

Flexible Bookings: For bookings with a "Flexible" cancellation policy, you may cancel or modify your reservation up to a few hours/days before the scheduled check-in or your travel date. Cancellations made within this period will be subject to the cancellation fees outlined in this policy.

Non-Refundable Bookings: Some bookings that offer discounted or non-refundable rates, may not be eligible for cancellation or refunds. Please read the specific terms and conditions of your booking.

Cancellation Process

Online Cancellation: To cancel your booking, log in to your account on our website, go to the "My Bookings" section, and follow the cancellation instructions.During this process, You will need your booking reference number, so keep it handy.

Contact Customer Support: If you face any issues while canceling your booking online on our website or have questions about the cancellation process, you can contact our customer support team for assistance.

Refund Eligibility

Refund Process

Modification of Booking

8.8 Force Majeure and Exceptional Circumstances

Supplier-Specific Policies

No-Show Policy

Changes and Modifications

Guest Responsibilities

Contact Information

Trustpilot