HydraTravels is an online travel portal that offers travel-based services digitally, targeting the internet-using audience with the help of its website (https://www.hydratravels.com/ ). Here, we have a separate team of highly experienced travel counselors and industry experts who ensure each customer with complete satisfaction through advice, suggestions, ideas, and services.
Our proficient staff would help each traveler with flight booking/ reservation, cancellation of the ticket, modification or alteration in the ticket, finding best deals, and comparing web fares.We modernized the order management process in the air ticket reservation industry by replacing the traditional and rigid ticketing system.
At HydraTravels, the fulfillment services include processing of the online ticket booking, payment settlements, modification in the ticket, and support or assistance via phone, if/when required. It also includes informing the customer about the ticket's status, providing the customer with emails containing all the details about the total cost and other charges. The email sent by us to the customer would also be inclusive of payment details and ticket details.
We obtain each customer's data and deliver our services to keep the status updated for every booked ticket. Payment and billing details, customer’s general information, and request processing status is kept under scrutiny by the management. Once the request has been made and the payment is completed, our team ensures that the order's fulfillment is done in the promised time frame. Our modernized version helps us digitally process the fulfillment of our services and settlement between airlines and associates with the standard order management process's help.
We, Hydratravels, are known for providing the best travel facilities through our website by offering unique offers on flight tickets. Our dealing with our clients and consumers does not only stop here as we still pledge to take care of the post-sales services about the booking, termination, or refunds. We believe that our cancellation policies are straightforward and consistent so that we can resolve any upcoming divisions and disagreements.
You are requested to go through the policies to be aware of our cancellation and compensation policies terms and conditions. You are obligated to agree with our terms to cancel and refund your reservation.